Terms of Use

Effective Date: 29/08/2025

Welcome to WedMandap ("we," "our," "us"). These Terms of Use ("Terms") govern your access and use of our platform, mobile application, and related services that connect users with wedding vendors. By accessing or using WedMandap, you agree to these Terms. If you do not agree, please do not use our services.

1. Eligibility

  • You must be at least 18 years old to use WedMandap.
  • By using our platform, you confirm that you have the legal authority to enter into these Terms.

2. Services Provided

  • WedMandap is a platform that connects users with wedding-related vendors (e.g., venues, decorators, photographers, catering, etc.).
  • We act only as an intermediary between vendors and customers.
  • We do not guarantee the performance, quality, pricing, or availability of vendors. All agreements and services are directly between the vendor and customer.

3. User Responsibilities

  • Provide accurate, current, and complete information when creating an account or making bookings.
  • Maintain confidentiality of your account credentials.
  • Use the platform only for lawful purposes and not for fraudulent or harmful activities.

4. Vendor Responsibilities

  • Vendors are solely responsible for the accuracy of their listings, pricing, availability, and service delivery.
  • Vendors must comply with all applicable laws, licenses, and permits to offer services.
  • Any disputes between vendor and customer must be resolved directly, though WedMandap may provide support where possible.

5. Payments

  • Payments made via WedMandap are processed through third-party payment gateways.
  • WedMandap does not store sensitive financial information (e.g., credit/debit card details).
  • Refunds and cancellations will be handled according to our Refund & Cancellation Policy.

6. Cancellations & Refunds

  • Customers and vendors must review and follow the Refund & Cancellation Policy before making bookings.
  • WedMandap reserves the right to intervene in disputes at its discretion but is not obligated to mediate.

7. Intellectual Property

  • All content, branding, logos, designs, and technology on WedMandap are owned by or licensed to us.
  • You may not copy, reproduce, or misuse any content without written permission.

8. Limitation of Liability

  • WedMandap is a facilitator, not the actual service provider.
  • We are not liable for delays, cancellations, disputes, or damages arising from vendor or customer actions.
  • Our total liability, if any, shall not exceed the booking fees paid through our platform.

9. Termination

  • We may suspend or terminate access if you violate these Terms or misuse the platform.
  • You may discontinue using the service at any time by deleting your account.

10. Changes to Terms

  • We may update these Terms from time to time. Updated versions will be posted with a new "Effective Date."
  • Continued use of WedMandap after changes means you accept the revised Terms.

11. Governing Law

  • These Terms are governed by the laws of India.
  • Any disputes will fall under the jurisdiction of courts in Amravati, Maharashtra.

Contact Us

For questions or support, reach us at:

wedmandap.care@filtertrade.in

Uttamsara Road, Rathi Nagar Panch Bangala,
Badnera, Amravati, Amaravati,
Maharashtra, India, 444701